1.1 AiiN (hereinafter referred to as "AiiN", "we", "us", "the Platform" or "the Website") attaches great importance to user privacy and is committed to protecting your personal information. Before using or accessing the websites operated by us (including https://www.aiinstock.com/), related application programming interfaces, and services provided through the website, any associated mobile applications and APIs (collectively referred to as "Services"), or any related software, forums, blogs, social media pages and other platforms operated and maintained by AiiN (collectively referred to as "Sites"), you must carefully read this Privacy Policy and fully understand how we collect, use and disclose your data.
1.2 Any natural person or other entity accessing our Sites and/or using our Services is considered a Site user. For ease of expression, users in this Privacy Policy are referred to as "you" or other second-person pronouns. You and we are collectively referred to as "the Parties" and individually as "a Party".
1.3 Unless otherwise defined herein, all capitalized terms used shall have the same meanings as assigned to them in the User Agreement.
2.1 This Privacy Policy sets out the types of data we may collect when you log in to the Sites, register an account, and/or use the services we provide. Such data includes personal information you provide, information we obtain from third parties, and automatically collected information that can identify or be associated with a specific natural person (collectively referred to as "Personal Data").
3.1 To ensure your full trust in how we process Personal Data, we recommend that you read and understand the terms of this Privacy Policy in detail. In particular, when you access our Sites, whether or not you register or log in, you accept, understand and confirm the following:
3.1.1 You voluntarily and with necessary consent agree to disclose your Personal Data to us;
3.1.2 You will comply with all terms of this Privacy Policy;
3.1.3 You agree that we may collect your information through your login to any Site, registration of an account, and/or use of the services we provide;
3.1.4 You agree to any changes and modifications we may make to the Privacy Policy in the future;
3.1.5 You agree that our branches, affiliates and employees may contact you regarding products and services that may be of interest (unless you have notified us in writing that you do not wish to receive such information).
4.1 When using this Platform, you agree that we may track your operations through Cookies and collect and retain all information you leave on the Sites (including but not limited to IP address, geographic location and other information). For detailed information about Cookie usage, please refer to Section 7 "Cookie Policy".
4.2 We collect, process and store Personal Data through your use of Services or by obtaining your consent. If you use any services provided by this Platform, we may actively or automatically collect, use, store and transmit the following categories of Personal Data:
4.2.1 Identity Information Including but not limited to name, residential address, mailing address, date of birth, telephone number, nationality, country of residence or identity documents issued by government agencies and their numbers, and other information that can help us verify your identity (collectively referred to as "Identity Information"). This information is used to verify whether you are eligible to be a registered user.
4.2.2 Institutional Information If you are an institutional user, you need to provide the legal name of the enterprise, business registration information, proof of identity and legal establishment, address, business description, beneficial owner identity information, etc.
4.2.3 Financial Information Including but not limited to credit/debit card numbers and other financial institution account information (such as Apple Pay).
4.2.4 Service Information Information automatically collected when you use the Services, including but not limited to IP address, login data, carrier data, device information and other browsing and usage data.
4.2.5 Transaction and Wallet Information Information related to transactions on this Platform, including but not limited to public blockchain data, wallet addresses, etc.
4.2.6 Communication Information Feedback information from questionnaires, questionnaire content and correspondence records with the customer service team.
4.3 To support Apple Pay functionality, we may collect relevant data such as your identity information, financial information and transaction information.
4.4 When you use this Platform or Services, we may collect necessary information through dedicated email or other compliant means to optimize platform functions, improve user experience and security, or respond to court orders, laws and regulations and government agency requirements.
4.5 If you access websites, pages or platforms linked through this Platform or third-party partners, you must comply with the independent privacy policy of that third party. This Policy does not apply to any third-party websites, and we are not responsible for any content and activities operated by third parties.
5.1 We collect your Personal Data through the following channels:
5.1.1 Information you directly provide when you contact us;
5.1.2 Information obtained from third parties such as affiliates, subsidiaries, suppliers and service providers;
5.1.3 Information obtained in the process of establishing and conducting business relationships with you;
5.1.4 Site and Service usage information automatically collected through tracking technologies such as Cookies;
5.1.5 Information obtained from public sources.
6.1 The data we collect may be transferred and stored on servers outside the jurisdiction of your residence. In this case, you agree to the transfer of Personal Data to that jurisdiction for the purpose of providing Services, even if the level of protection for Personal Data in that region is lower than the legal requirements of your place of residence. We will take security measures in accordance with the legal requirements of your place of residence to ensure data security.
7.1 A Cookie is a small text file/identifier placed in the browser of your device when you visit a website, used to store user access information (including browsing history, preference settings, visit duration and ad click records, etc.) to optimize user experience.
7.2 Cookies are divided into two categories:
Session Cookies: Only exist during website visits and expire when the browser is closed, used for unique identity verification during the session;
Persistent Cookies: Implanted when browsing the website or using specific features, remain on the device after closing the browser, used to compile aggregate data on user behavior.
(Note: We do not respond to browser "Do Not Track" signals)
7.3 Cookie usage scenarios include:
Legally optimizing website functions and experience based on user profiles;
Anti-money laundering compliance review;
Abnormal transaction monitoring to ensure account security;
Obtaining website traffic statistics through third-party analysis tools (some technologies may be used for targeted advertising).
7.4 Most browsers accept Cookies by default. You can restrict or delete Cookies through browser settings, but disabling them may cause some website functions to not work properly.
8.1 The Personal Data we collect will be used for the following purposes:
8.1.1 Providing Services through this Platform in accordance with the User Agreement;
8.1.2 Verifying user identity;
8.1.3 Optimizing Services and Platform functions (your feedback will help us improve service responsiveness);
8.1.4 Compiling platform usage data and cooperating with government/public institutions for analysis;
8.1.5 Personalizing user experience;
8.1.6 Facilitating transactions (information will not be sold or transferred without your consent, except to complete transactions you request);
8.1.7 Product marketing (including news push, service updates, you can unsubscribe at any time);
8.1.8 Account notifications, service updates and policy change communications;
8.1.9 Account security maintenance (including two-factor authentication);
8.1.10 Credit risk assessment;
8.1.11 Calculating risk scores based on internal parameters;
8.1.12 Fraud risk monitoring;
8.1.13 Exercising/defending our legitimate rights;
8.1.14 Other purposes with your consent;
8.1.15 Complying with laws, regulations and competent authority requirements;
8.1.16 Achieving reasonable business purposes agreed in the User Agreement or permitted by other laws.
8.2 We will not sell or allow third parties to collect your Personal Data, except in the following circumstances:
8.2.1 Disclosure to affiliates (including subsidiaries, holding companies, entities under common control and their partners);
8.2.2 Provision to third parties with confidentiality obligations who assist in operating the Platform or Services;
8.2.3 Disclosure to professional advisors such as accountants and lawyers to fulfill legal obligations;
8.2.4 Due diligence involved in corporate mergers, reorganizations and other transactions;
8.2.5 As required by law by regulatory authorities or as necessary to protect our and others' rights.
8.3 Service providers may only use data for specific purposes designated by us.
8.4 Information will not be used for third-party marketing. We implement anti-money laundering reviews using international standards and may verify identity, credit risk and transaction monitoring through third-party data.
9.1 We take multiple physical, electronic, administrative and technical measures to protect the security of your Personal Data, including but not limited to:
9.1.1 Physical Measures: Personal Data records are stored in locked secure locations;
9.1.2 Electronic Measures: Electronic materials containing Personal Data are stored in computer systems and storage media with strict login restrictions;
9.1.3 Administrative Measures: Only authorized employees and suppliers who need to know can access data, and are bound by strict confidentiality provisions;
9.1.4 Technical Measures: Secure transmission technologies such as SSL encryption are used;
9.1.5 Other Measures: Network firewalls are deployed to protect servers.
9.2 If you discover security vulnerabilities on the Platform, please contact us immediately for timely handling.
9.3 Despite the above measures, since no absolutely secure system exists, we cannot guarantee that information transmitted through the Platform is always secure. To the maximum extent permitted by law, we are not liable for any loss or damage caused by unauthorized data access.
10.1 We are committed to ensuring the relevance, reliability, accuracy, completeness and timeliness of the personal information we hold, and to protecting its privacy and security.
10.2 The retention period of Personal Data is limited to what is necessary to provide Services, achieve the collection purpose, fulfill legal obligations, conduct legitimate business, execute agreements or resolve disputes. Data retention time does not exceed the period necessary to achieve the original collection purpose (including meeting legal, accounting or reporting requirements).
10.3 When determining the retention period, we evaluate factors such as data volume, nature, sensitivity, potential risks, processing purposes and feasibility of alternatives. In some cases, we will anonymize the data, after which we can continue to use it without notice.
10.4 After the retention period expires, we will securely delete or destroy the data and require partners to do the same.
11.1 The Services and products of this Platform are not intended for legal minors. If you are under 18 years old, please stop using immediately. We have the right to require you to provide proof of age at any time. If it is confirmed or reasonably suspected that you are under the legal age and cannot provide proof, unless otherwise required by law, we will:
Delete the collected Personal Data;
Terminate all API usage, account registration, platform access, event registration and transactions (if any);
Not refund any payments.
11.2 Special Notes:
We will not intentionally collect minor data, but cannot proactively identify user age through the Internet;
Parents or guardians should prevent minors from accessing the Platform, participating in activities, downloading applications or providing personal information;
If you discover minor usage, please contact us immediately to take action.
12.1 If you are an EEA resident, you may have specific data rights under the General Data Protection Regulation (GDPR). The personal information you provide may be transferred globally in accordance with this Policy. If located in the EEA, you explicitly consent to the transfer of data outside the EEA. Submitting personal information is deemed acceptance of such cross-border transfer arrangements.
12.2 We process Personal Data subject to GDPR based on one of the following legal bases:
12.2.1 Contract Performance: To fulfill User Agreement obligations, including providing Services, customer support and optimizing Platform functions;
12.2.2 Legitimate Interests: When our legitimate interests take precedence over your rights, involving R&D, targeted marketing, user experience optimization, anti-fraud, network security or data anonymization processing scenarios;
12.2.3 User Consent: Having obtained your explicit authorization for specific purpose processing;
12.2.4 Legal Obligations: Including anti-money laundering reviews, suspicious activity reports, financial crime prevention, responding to government requirements, complying with economic sanction regulations, customer due diligence, audit risk assessment and tax reporting, etc.
12.3 EEA users have the following rights under GDPR (subject to statutory exceptions):
12.3.1 Right of Access: Confirm whether we process your data and obtain a copy of stored Personal Data;
12.3.2 Right of Rectification: Request correction of inaccurate or incomplete Personal Data;
12.3.3 Right of Erasure: Request deletion of data in non-exempt circumstances (such as public interest, public health or scientific research needs);
12.3.4 Right to Restrict Processing and Object: Object to or restrict data processing in specific circumstances, but we reserve the right to refuse requests;
12.3.5 Right to Withdraw Consent: Withdraw previous authorization, but does not affect lawful processing based on consent before withdrawal;
12.3.6 Right to Data Portability: Obtain Personal Data in structured, common format, or request transfer to other controllers;
12.3.7 Right to Complain: If disputes are unresolved, complain to the data protection authority of your place of residence;
12.4 We will promptly evaluate all requests and complaints and may require identification documents to verify the authenticity of requests. For requests that are clearly unfounded or beyond the scope of obligation, we have the right to charge reasonable administrative fees.
12.5 To provide Services to EEA users, we require explicit consent to transfer data from the EEA to outside. If you refuse consent:
You will not be able to continue using Platform Services;
Only account asset withdrawal function will be retained;
All other functions will be disabled.
13.1 To improve efficiency and comply with legal changes, we reserve the right to unilaterally modify this Privacy Policy at any time without prior notice. The modified version will be published through website updates, and we may (but are not obligated to) issue separate notices. You should regularly review the Privacy Policy, and if you do not agree with the updated content, you should immediately stop using the website. Continued use constitutes acceptance of the modified Privacy Policy.
14.1 If you have any questions about this Policy or Personal Data, please contact us through our only official contact email.
14.2 All announcements and information about the Privacy Policy are published through the website. We are not responsible for losses caused by trusting information obtained from unofficial channels.
15.1 This Privacy Policy may be published in multiple languages. If there is a conflict between language versions, the Chinese version shall prevail.